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Chatbot Trends And Stats In 2019 [INFOGRAPHIC]

It is very likely you’ve engaged with a chatbot in the past seven days — even if you didn’t know it.

As more businesses tap into a multitude of chatbot applications and artificial intelligence (AI), usage is on the rise. Signs of chatbot growth are everywhere. Meanwhile, consumers become more familiar with talking to voice-controlled devices, it stands to reason that they’ll be more open to “conversations” with non-humans. Hence, we’re entering a new world of brand and consumer interactions, with chatbots on the front line.

Here are some of the key chatbot statictics and trends in 2019:

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